PCH / Privacy Policy

Update on: [01-01-2025]

At Paw Hut, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect personal and non-personal information to improve your shopping experience and provide our services. This includes:

a. Personal Information

  • Name, email address, phone number, and billing/shipping address.
  • Payment details such as credit card information (processed securely).
  • Account details if you register on our website.

b. Non-Personal Information

  • IP address, browser type, and device information.
  • Browsing behavior, such as pages visited and time spent on the site.
  • Cookies and similar technologies for analytics and personalization.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders, promotions, and updates.
  • To enhance your shopping experience through personalized recommendations.
  • To maintain and improve our website functionality.
  • To comply with legal requirements and prevent fraudulent activities.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following cases:

  • Service Providers: For payment processing, shipping, and email communications.
  • Analytics Tools: To analyze website performance and user behavior.
  • Legal Compliance: When required by law or to protect our rights and property.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and optimize our website.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function.
  • Performance Cookies: To understand how users interact with our site.
  • Marketing Cookies: To deliver personalized ads and promotions.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

We implement robust security measures to protect your data, including:

  • Secure Socket Layer (SSL) encryption for all transactions.
  • Regular security audits and updates.
  • Restricted access to personal information for authorized personnel only.

Despite these measures, no system is completely secure. We encourage you to protect your account credentials and notify us immediately of any suspicious activity.

6. Your Rights

You have the following rights regarding your personal data:

  • Access, correct, or delete your information by contacting us.
  • Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.
  • Manage cookies and tracking technologies through your browser or device settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +447402873292
  • Address: 63/66 Hatton Garden, Fifth Floor, Suite 23, London, EC1N 8LE
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